Privacy Policy

01. Information We Collect

We may collect information you voluntarily provide when you contact us, request services, register for an offering, access a private portal, or purchase an educational resource.

Depending on your interaction with the website, this information may include:

• Name, email address, telephone number, and organization or professional affiliation.
• Information included in speaking, consulting, counseling, or supervision inquiries.
• Registration details and account information for restricted website areas.
• Purchase, transaction, and order-related information when products or services are offered.
• Communications and other information you choose to submit.

We may also collect certain technical information automatically, including IP address, browser type, device information, pages visited, referring websites, and general website usage information, depending on the technologies enabled on the site.

Please do not submit sensitive medical information, detailed mental health histories, or confidential clinical information through general website contact forms.

02. How We Use Your Information

Information collected through this website may be used to:

• Respond to inquiries and communicate about requested services.
• Coordinate speaking engagements, consulting opportunities, and professional collaborations.
• Provide information about counseling and clinical supervision services.
• Manage authorized access to restricted resources and private portals.
• Process purchases, registrations, and related transactions when applicable.
• Deliver requested educational materials and resources.
• Maintain website functionality, security, and performance.
• Understand how visitors use the website and improve the visitor experience.
• Send newsletters, professional updates, or promotional communications when you have requested or consented to receive them.
• Meet applicable legal, regulatory, and professional obligations.

We do not use information submitted through general website forms to establish a clinical relationship automatically.

03. Counseling Services & Protected Health Information

This website provides general information about counseling services. Visiting the website or submitting a general inquiry does not establish a therapist-client relationship.

When an individual becomes a counseling client, clinical information is handled through the designated clinical systems and procedures applicable to those services.

Where the Health Insurance Portability and Accountability Act (HIPAA) applies, protected health information is governed by the applicable Notice of Privacy Practices and other required clinical privacy procedures.

This website Privacy Policy does not replace the Notice of Privacy Practices, informed consent documentation, or other clinical confidentiality requirements.

General website contact forms should not be used to transmit confidential treatment records or detailed clinical information.

04. LPC Associate Supervision & Private Portal Access

Authorized LPC Associates may have access to restricted website resources, training materials, scheduling information, and professional development content.

Information associated with private portal access may be used to manage accounts, verify authorization, provide resources, and maintain website security.

Access credentials and restricted materials should not be shared with unauthorized individuals.

Clinical case discussions and supervision documentation must be handled in accordance with applicable professional confidentiality standards and designated supervision procedures.

05. Information Sharing & Service Providers

We do not sell personal information collected through this website.

Information may be shared with service providers when reasonably necessary to operate the website or provide requested services. These providers may include website hosting companies, email providers, scheduling systems, payment processors, security services, and other technology vendors.

Information may also be disclosed when required by law, to respond to lawful requests, to protect rights or safety, or as otherwise permitted by applicable law.

Service providers are responsible for handling information in accordance with their contractual obligations and applicable legal requirements.

06. Payment Information & Purchases

If products, educational materials, consultations, or other paid services are offered through the website, payment transactions may be processed by third-party payment providers.

Payment providers may collect and process billing and transaction information under their own privacy and security policies.

We do not intentionally collect complete payment card information through general website contact forms.

Any additional purchase terms, refund policies, or access conditions will be provided in connection with the relevant offering.

07. Cookies & Website Analytics

This website may use cookies and similar technologies to support website functionality, maintain user sessions, improve performance, and understand visitor interactions.

Depending on the tools enabled, cookies may be used for essential website operations, preferences, analytics, or marketing-related purposes.

You can manage cookies through your browser settings. Disabling certain cookies may affect website features, including private portal access.

Where required by applicable law, consent will be requested before nonessential cookies or tracking technologies are activated.

08. Data Security

Reasonable administrative, technical, and organizational safeguards are used to help protect information collected through this website.

These measures may include secure website connections, access controls, authentication procedures, and security practices maintained by website service providers.

However, no website, electronic transmission, or digital storage system can be guaranteed to be completely secure.

Visitors are encouraged not to transmit sensitive information through unsecured or general-purpose communication channels.

09. Data Retention

Personal information is retained only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain legitimate business records, comply with applicable legal requirements, or address disputes and security concerns.

Retention periods may differ depending on the type of information and the service involved.

Clinical records and supervision records may be subject to separate professional and legal retention requirements.

10. Your Privacy Choices & Rights

Depending on applicable law and the nature of the information held, you may be able to request access to, correction of, or deletion of personal information collected through this website.

You may also unsubscribe from optional marketing emails by using the unsubscribe instructions provided in those communications or by contacting us directly.

Certain information may need to be retained to meet legal, professional, contractual, or security obligations.

Requests involving protected clinical information are handled under the applicable clinical privacy procedures rather than solely through this website policy.

11. Third-Party Links & External Platforms

This website may link to external websites, scheduling platforms, payment services, educational resources, or other third-party providers.

These websites and services operate under their own privacy policies and terms.

We encourage visitors to review the privacy practices of external services before submitting personal information.

Dr. Stacia Alexander is not responsible for the independent privacy practices of third-party websites.

12. Children's Privacy

This website is intended primarily for adults seeking professional information, services, and resources.

We do not knowingly solicit personal information directly from children under 13 through general website forms without appropriate parental or legal authorization.

If you believe a child has submitted personal information through this website without appropriate authorization, please contact us so the matter can be reviewed.

13. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in website features, service offerings, technology providers, or applicable privacy requirements.

When updates are made, the effective date will be revised.

The most current version will be available on this page.